Otto's has sent thousands of pounds and packages of "Express Products" to our customers -- small and large.
Overnight, we can send you these products to your address quick and safe! Once they leave the doors, they are the responsibility of the 3rd party shipper and the person(s) receiving or signing for the order. We cannot be responsible for spoilage of these items. (Spoilage is very rare, and usually only occurs in misaddress or undeliverable merchandise.)Styrofoam coolers:
Some express products may need a boxed styrofoam cooler.
The above styrofoam cooler is for $3.95.
Cooler will help keep items cooler from the heat during transit.
Examples: Hurka, Headcheese, Liverwurst, Bologna, Frankfurters, Sheep Milk Cheese,
Trappist Cheese, etc... must be kept cool to remain fresh and to meet our highest quality standards.
Otto's wishes to send you all our famous products. Our goal is to find the cheapest, fastest and safest way to get them to you.
We do not add "dry ice" or "ice" to orders because they add tremendous weight to packages. We freeze or refrigerate the entire package and then send it off with UPS. We may send your "Express products" separately instead of shipping them with your entire order. This may help save on shipping costs.
Otto's representatives will help decide which type of shipping options are needed while assembling your shipments. If you have a preferred method, then please let us know."Express Products" are sent completely frozen on the day of pick-up with either regular "Next Day Air", "2nd Day" or "3 Day" Shipping. The type of shipping depends on the product, quantity, weather, season, and location of the delivery.
Most West Coast orders can be sent by UPS "ground" because shipping usually only takes 2 days.
If the products are sent by UPS, they will be sent insured for contents. We can not insure or credit perishables items. All perishable items are sent on Mondays or Tuesdays to avoid any possibility of them being kept in UPS storage over the weekend.
We would like to remind you, most items have some weight, and are not like sending a one ounce letter overnight.It is extremely difficult to pre-determine the shipping costs of items and the size of the package until they are actually packaged and ready for shipping. The larger your order the cheaper the relative costs of shipping.
Where possible, Otto's will try to send your express orders "3 day Select", which is considerably cheaper!
To get the price of "3 day" shipping, double the approximate "ground" shipping costs.
"3 Day Select"
Double Approximate Ground Shipping Costs
"Second Day Air"
Add approximately $ 7 per pound"Next Day Air"
Add approximately $13 per pound
If you have overpaid for "Express" shipping, we will return any un-used portion of your approximate shipping costs.
Please add for additional express shipping costs because then we may have to bill for the difference.
Please make sure someone will be available to sign for these products when they are delivered or leave a note on your door. Ordering perishables are at the buyers own risk. When these products are received, quickly open them, if needed wash with water, and place them quickly into the freezer.
In most cases, we will place your entire package of "Express" and "Non-express" Products into our deep freezers.
We will refrigerate or freeze your ENTIRE shipment to cool the package if it includes an "Express Product". This way the entire shipment will refrigerate the "Express Products" and keep them colder during shipping.
This has been very successful!We will try to find the cheapest, fastest and safest way to get them to you.
Express Products must be sent with "Next Day Air", "2nd Day Air",
and in cool weather "3 Day Air".Shipments over 300 lbs are sent by "Refrigerated Cargo Truck".
Enjoy! Express Products are on their way!
(Express 2nd Day and Next Day shipping is cheaper by the pound with larger orders. The first pound is the most expensive.)
* If you have any Express Product Shipments suggestions, then please let us know! *
It's much cheaper and faster than sending by U.P.S!
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Otto's Hungarian Import Store & Deli
2320 West Clark Avenue, Burbank, California 91506 U.S.A.
Telephone (818) 845-0433 * Fax (818) 845-8656
www.HungarianDeli.com
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